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Re: Possible scam - Cat from Upwork?

h_vilen
Active Member
Henrik V Member Since: Mar 5, 2016
1 of 9

I just got this email. I assume it is a scam, as everything from the email address to the content of the email points towards it. Just wanted to let everyone know and make Upwork aware of it. 

 

**Edited for Community Guidelines**

mwiggenhorn
Community Guru
Mary W Member Since: Nov 10, 2014
2 of 9

That appears to be a valid Upwork email address.  I'm sure a moderator will jump in here at some point.

h_vilen
Active Member
Henrik V Member Since: Mar 5, 2016
3 of 9

Is it really? I assumed that an email from a specific person wouldn't be sent from "upwork@e.upwork.com" (to me it sounded like someone created the e.upwork.com address to seem like an upwork.com address).

 

Another thing that made my alarm bells ring was the lack of the usual fonts/images used by official Upwork messages. 

 

If this indeed isn't a phising attempt, maybe the sender could see it as some kind of criticism of the message. Smiley Happy

halimihali
Active Member
Rosar Mihali C Member Since: Jan 26, 2021
4 of 9

phew. I just got one from Sally. e.upwork and I was afraid!

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
5 of 9

Sorry about the confusion, Henrik. I can confirm that the email is official and is not a phishing attempt. So if you are interested, go ahead and participate.

 

Thanks.

~ Valeria
Untitled
h_vilen
Active Member
Henrik V Member Since: Mar 5, 2016
6 of 9

Now I feel a bit silly. But I guess it's best to be on your toes. Smiley Happy

 

Thanks for the quick reply!

tlsanders
Community Guru
Tiffany S Member Since: Jan 15, 2016
7 of 9

@Henrik V wrote:

Now I feel a bit silly. But I guess it's best to be on your toes. Smiley Happy

 

Thanks for the quick reply!


 You shouldn't. The problem doesn't lie with you, but with the low quality of these communications. Many freelancers have come to the forums with similar questions, and others have undoubtedly simply deleted them as spam. Valeria has recently said that the "talent specialist" program is still under development, so we can hope for improvement in that sector, but it would be beneficial for Upwork to review all of its correspondence and upgrade both the clarity and professionalism. It would probably pay for itself in decreased follow-ups with customer service to find out what the email was meant to convey or just verify its legitimacy.

reinierb
Community Guru
Reinier B Member Since: Nov 3, 2015
8 of 9

@Tiffany S wrote:

@Henrik V wrote:

Now I feel a bit silly. But I guess it's best to be on your toes. Smiley Happy

 

Thanks for the quick reply!


 You shouldn't. The problem doesn't lie with you, but with the low quality of these communications. Many freelancers have come to the forums with similar questions, and others have undoubtedly simply deleted them as spam. Valeria has recently said that the "talent specialist" program is still under development, so we can hope for improvement in that sector, but it would be beneficial for Upwork to review all of its correspondence and upgrade both the clarity and professionalism. It would probably pay for itself in decreased follow-ups with customer service to find out what the email was meant to convey or just verify its legitimacy.


 +1000 to that.

barada00
Community Guru
Baris A Member Since: Mar 15, 2017
9 of 9

"e.upwork.com" is a sub-domain of Upwork. You can't register a sub-domain if the domain doesn't belong to you. To be sure of the sender of the mail you can check the word before top level domain. Top level domains are .com, .org, .net, etc.

 

So  if "www.baris.biz" is my imaginary domain, any mail coming from "baris@baris.biz" is from me as well as any mail coming from "baris@support.baris.biz" or "baris@XXX.baris.biz"

 

Scammers use hyphen (-) instead of period (.). So if you receive a mail from  

"baris@support-baris.biz" or "support@X-upwork.com" or something like that than it is possibly a scam. Hope this helps.

 

PS: That's not my or anybody's mail. So please don't edit it for community guidelines.

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