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Potential Client Can't Open Upwork Attachments to See My Samples & I'm Not Allowed to Email Them

I responded to an invitation to submit a proposal this morning they've just replied that they can't open my attachments to see the samples I sent and asked me to email them. This happens frequently. What am I supposed to do now that we aren't allowed to do this? Tell her I can't have your email address and can't send them even though the system isn't working? I'm just going to leave it for now because I have no clue what to do. 

Community Member

Upwork is not a file transfer tool. I don't rely on it for that, and neither should you.


FTP is a good option, and is explicitly allowable even after June 26 when new policies take effect.

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