I am new to upwork and had some discussion with my clients.
But then If I go up there is no option to read my previous messages. Doesn't it suppose to load old messages when I scroll up?
I have tried upwork message app on android as well, and in app as well I am not able to see my old messages.
Please help. I am stuck and can not have previous info. Please see the attachment as well.
Any help would be greatly appreciate.
If the potential client has declined your proposal, you will no longer see the messages. Is this a project you were hired for already? If so, then if there are messages missing you will need to talk to CS because your conversation should be visible.
Click on your proposals tab and see if the job is under your "Active Candidacies"
I have this issue all the time. I don't know if it's me, the system or what. It's very frustrating. Scroll all the way up and leave your message center there and come back in 5 I guess. You can open a ticket but this has been happening to me for ages and I've seen others ask about it too. I kinda figured I was doing something wrong.
Did you check your email? That's what I have to do when this happens.
Also, another option is to install the mobile app. I believe you can see old messages on there.
Someone on here told me it takes a few minutes for old messages to load. Meanwhile, you kinda want to wrists cuz you just want to see old messages.
So, the best thing to do is keep messages in email.
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