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52efc175
Community Member

Primary Name Changing Issue

Hi Upwork Team,

I changed my Upwork name that i setting up when i created my profile but then i changed my name and now when i want to verify my identity it shows my old name that's not match with my name on my ID card so what to do next.

Thanks

**Edited for community guidelines**

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Hafiz,

 

I checked, and I can confirm that our team reached out about your account status. Please check this ticket and kindly follow the instructions provided. 

~ Joanne
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