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_mteresa
Member

Problem adding my IBAN in my payment Method.

Hello,

 

 I try to add  my type of method,  my local bank account and still not working. I added correctly the SWIFT and it appers the name of my bank correct. After that they ask me to write my IBAN , which im doing and it is correctly according to my bank. It contains letlers and numbers and in total are 27 digits. Also, while i am writing down correctly my IBAN it appers this message. 

 

 

How can you help me?

 

 

6 REPLIES 6
aocumen
Community Manager
Community Manager

Hi Maria Teresa, 


Could you please try typing-in FR and the next 12 digits after that. Let us know if this works. 


~ Avery
Upwork

Dear Avery,

 

 I have tried and still not working. Regardless  that i start typing FR and th automatically appers the same message.

I have try the way you told me but still.

 

kind regards.

aocumen
Community Manager
Community Manager

Hi Maria Theresa, 


I've checked with the team and they have asked if you have also tried adding it in this format: 

 

FRkk bbbb bsss sscc cccc cccc cxx
b = National bank code
s = Branch code
c = Account number
x = National check digits


~ Avery
Upwork

Hello,

 

I try the way you just mention, and actually was the exactly way that i was doing, and  i still cannot add my method of payment with my Local bank account.

 

 

How can you solve this?

 

kind regards.

Maria Teresa,

 

We'll have somebody reach out to you directly for more details.

 

Thank you for your patience.

~ Valeria
Upwork

Hi,

 I'm having the exact same problem as this person. What can I do to solve it?

Regards,

Q