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Problem in Identity Verification

I am working here at upwork since 2+ years, suddenly few days back upwork wanted me to verify my identity that includes verfication of address too.
I have provided my CNIC and Bank statement for address but still I am unable to verify my identity. What else should I provide to get myself verified here?
Thanks in Advance

Community Manager
Community Manager

Hi Madan,


Please, refer to the message that was sent to you by the team on Monday. It contains more information about why the statement you provided couldn't be accepted. You can resubmit documents for verification via the secure link provided in that same message.


Thank you.

~ Valeria