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Problem opening files threw chat.

pedroapinto
Active

So i'm trying to transfer simple python and csv files from a client and i'm always hitting this message.

 

For your security, we're scanning the file you requested to ensure it isn't hiding a virus or malware.

This should just take a few seconds.
Please try downloading it again in a minute.

 

I know what those files are i don't need any type of scans, can i disable this? This is just messed up and i had to ask the client to upload the files somewhere else because this is just broken, can you solve this Upwork Staff? 

1 REPLY 1
kochubei_valeria
Community Manager
Community Manager

Pedro,

 

Do you see the message showing repeatedly for the same file when you try to download it again?

~ Valeria
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