Please choose one of the alternative payment options listed on your Get Paid page. I've seen a number of freelancers from your country post that they are either using wire transfer or Payoneer, so you might like to look into those two options while waiting for recommendations from other users from Ukraine.
I've found this topic by looking for a solution to the same problem as you described. I work in Russia, and I have verified by PayPal email and phone number. However, my ID is *not* verified yet.
I tried to withdraw an amount of funds greater than possible limitims. Actually I didn't know aboum them. During inspection my PayPay profile I've noticed menu item **Edited for Community Guidelines**
There I've found exact specification of mentioned limits. An attempt to withdraw a bit less than this number was lucky. Hope this may help.
Please go to your Settings > Get Paid page to see if Paypal is available in your country. If the Paypal is not listed as an option, please choose one of the alternative payment options available instead.
PayPal in your country either does not support MassPay (which is a type of PayPal payment used by Enterprises to pay large numbers of people with no PAyPal fee being charged to the recipient) or does not support it without the recipient's account being specifically enabled for it.
Contact PayPal Support and ask if they can enable your account to receive Dollar MassPay.
It is not his (or mine, because I have same problem) transaction was rejected. It is Upwork's transactions are being rejected (Upwork pays to me, not vice versa), and your support should contact PayPal and research the cause of this.
The most sad part of it that when Upwork was Elance there were no problem with payments to PayPal (at least I didn't have them)
The problem is with YOUR PayPal account, so OF COURSE you must be the one to contact PayPal, because PayPal can not take action on YOUR account for a third party.
The cause is that MassPay must be supported for MassPay payments to be accepted. This is NOT the same as a normal payment (which is why PayPal does not charge you a fee for receiving) and ONLY you can contract PayPal to check if your account can be enabled to receive MassPay or not.
My account successfully receives money from all arount the world, and I SUCCESSFULLY received money from Elance, but suddenly, when Elance became Upwork my account is not eligible for mass payments anymore? Don't you think that's strange?