🐈
» Forums » Freelancers » Problem with PayPal
Page options
6427b850
Community Member

Problem with PayPal

Hi! I'm using my friend's paypal because I don't have one, and since the information is not the same on my profile and the paypal account, upwork does not let me withdraw any money :(. I currently cannot create a PayPal account and the one account I can use is my friend's. So can anyone help me fix this problem?

2 REPLIES 2
prestonhunter
Community Member

Boris, your Upwork profile name must use your real name. And that name must be the same as the name on your payment withdrawal account.

 

You CAN withdraw money to your friend's account IF your name and email address are added as a full authorized account holder on that account.

JoanneP
Moderator
Moderator

Hi Boris,

 

I checked your account, and it looks like our team has reached out to you regarding completing the identity verification. Please follow the steps provided by the team on the email to complete the identity verification process. Thank you. 

~ Joanne
Upwork
Latest Articles
Top Upvoted Members