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aaf1f758
Community Member

Problem with Top Rated Badge

Hey everyone, 

Ive just discovered that although I have the Top Rated Plus badge my public profile which the clients see has the Top Rated badge instead. Has anyone experienced this and any ideas how to fix it?

 

7065B0AD-82CE-43A5-9295-5053FB64EB29.jpeg

ACCEPTED SOLUTION
petra_r
Community Member

That is normal and by design,

Only "special" clients (Enterprise and Business) can see the "top-rated Plus" badge.

 

The vast majority just see "top-rated".- especially when in logged out view.

View solution in original post

4 REPLIES 4
AveryO
Community Manager
Community Manager

Hi Mohamed, 

I can see that the Top Rated Plus badge is listed on your profile.

Let us know if you need further help with anything!


~ Avery
Upwork
aaf1f758
Community Member

Hi Avery, 

 

Although it  is showing on my profile, as you can see in the below screenshot I appear as Top Rated in Client searches. 

 

Also if you try to use the public profile link (https://www.upwork.com/freelancers/~018cd67d0248706a2b) I appear as Top Rated as well. I used incongnito mode to take this screenshot 

Screen Shot 2022-02-02 at 9.33.44 AM.png

 

Screen Shot 2022-02-02 at 9.30.17 AM.png

petra_r
Community Member

That is normal and by design,

Only "special" clients (Enterprise and Business) can see the "top-rated Plus" badge.

 

The vast majority just see "top-rated".- especially when in logged out view.

aaf1f758
Community Member

Thank you Petra for the reply, I did not know that. 

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