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yulia_graphics
Community Member

Problem with a client

Hi, there I have a trouble with my client, she has ended contract and totally changed my work what I have done. Whole contract was 25$, 12.5 each of 2 milestones. After approving 1st draft, I started finalising project.

Than client changed passwords and end the contract because I have to do some additional work. So client wants pay for job only half

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Yulia,

 

I`m sorry to hear about the bad experience you had. I would like to clarify that our Fixed Price protection does not cover promised funds and unfunded milestones. 
I would recommend submitting your work on the funded milestone. If no actions are taken, the funds will be released to you after 14 days. 
I would also suggest to always make sure that the agreed budget is fully funded on your milestone. To learn more about how you`re protected, check out this Help Article. Thank you.

~ Goran
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