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se_pooley
Community Member

Problem with a test, is a reset possible?

I clicked on the English spelling test, and I left my browser open on the basic informational page for it. I did not click the start button, as I didn't have time to take it just then, but when I came back it told me my time had expired and I could take it again on 8/11/19. I didn't start the test, so would it be possible to have it reset?

ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Thank you for reaching out to us, Sarah.

 

One of our team members will reach out to you directly via support ticket to assist you with your request. 

 

 

~ Bojan
Upwork

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5 REPLIES 5
BojanS
Community Manager
Community Manager

Thank you for reaching out to us, Sarah.

 

One of our team members will reach out to you directly via support ticket to assist you with your request. 

 

 

~ Bojan
Upwork

Hello there,

 

I have the same problem with the same test and would like to get my test reset as well, do I need to create a new thread for this?

Hi Tyson,

 

Could you please share the title of the test you're experiencing this issue with so that we can assist you accordingly.

 

Thank you.

~ Bojan
Upwork

The test title is English Spelling Test (US Version).

 

Thank you!

Thank you for following up, Tyson.

 

One of our team members will reach out to you directly via support ticket to assist you with your concern. 

~ Bojan
Upwork
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