I'm trying to accept a job offer on Upwork, and when I press the "accept" button, I keep getting an error message that says "You have reached the limit of 300 for active colleagues. Please use a different team and hire or invite again." I'm new to Upwork, as a company I've been freelancing for for several months just moved its business here, and I need to know what this error means, and what I can do about it.
I had this problem too. I don't know if you already sent a help request and got a response from Upwork, but I thought I'd post the answer here for others who run into the problem in the future.
It's an issue with the hiring side. They can only hire up to 300 people per "team," although I am unsure how many "teams" a company can have. When a team reaches 300 "colleagues," they can no longer hire new people for the same team. They have to create a new team, and then send NEW counter-offers to the people they want to hire. From the support person, it sounds like making a new team is not a problem, just that the company needs to be aware of the fact that they reached 300. When I sent a help request to Upwork support, they replied to me with this info and also said they let the hiring company know about it to send me a new counter-offer. For others who encounter this problem, I am not sure if they should directly contact the hiring representative or go through Upwork's help center.
I am trying to accept a counter offer but when I submit it, I get a message saying, "You have reached the limit of 300 for active colleagues. Please use a different team and hire or invite again."
Any ideas what this even means or suggestions so that I can accept this offer before it expires?
By design clients can hire a limited amount of freelancers for one team. Therefore, if you receive the notification, your client needs to make you an offer through a different team or cancel some of their active offers/contracts.
That being said, we have forwarded your feedback about freelancers receiving the notification to the team. Thank you for your patience.
We will begin collecting GST/HST and QST numbers from clients and freelancers who are registered for Canadian Tax purposes. Learn about the steps to take before Canadian tax collection starts.Learn More
Join the conversation and hear thought-provoking stories shared by freelancers from around the world about building successful businesses and redefining the meaning of "workday" for themselves.Learn More
Learn top tips and best practices to showcase your Project Catalog offerings. Gain helpful insights to propel your projects and get them in front of more clients.Learn More
We are beta testing a new way to help you stand out to clients. Now you can optionally bid additional Connects to appear in one of three promoted slots pinned to the top of clients' proposal managers.Learn More