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Problem with buying connects

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Active Member
Muhammad A Member Since: Feb 21, 2020
1 of 8

Hi. I recently tried to buy connects through my visa card. However ended up with message something like, use alternate method or try later. By reading some posts I found that same issue existed with other users as well.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
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2 of 8

Hi Muhammad,

 

One of our agents will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Vivek M Member Since: Mar 5, 2020
3 of 8

Same problem unable to buy connects

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 8

Hi Vivek,


Our team will reach out to you via ticket as well and assist you further with purchasing connects. Thank you.


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Active Member
Mirkala T Member Since: Jul 6, 2016
5 of 8
Hi, I also need help to purchase connects from Nicaragua.
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 8

Hi Mirkala,

 

One of our Customer Support agents will reach out to you via ticket and assist you further. Thank you.


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Active Member
Shahnaz N Member Since: Jun 9, 2020
7 of 8

i am facing problam while buying connects i trying by my already added payment method through paypal and i also try with my mastercard still its not happaning please help me .

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
8 of 8

Hi Shahnaz,

 

Could you please check your PayPal account and the preferred payment methods you have set in your Wallet. You may also contact PayPal customer support to check if your account is set up correctly.


~ Bojan
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