Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Problem with my last name in my profile

Highlighted
Active Member
Sebastian Leonardo D Member Since: May 18, 2020
1 of 3

Hello, I have a problem with how my last name looks on my profile. I recently did a data update since my middle name was missing, this is an important detail since due to this difference in the name I could not transfer my earnings to Paypal. Solved this, now I find the inconvenience that my last name "D'Amico" is seen as "D & # 039; Amico", I mean that the apostrophe is generating a writing error. Although now I have no problem withdrawing funds, I have noticed that when I now send a proposal to a potential client, they no longer answer me, and I think that the way my first and last name looks does not generate confidence in clients. I already tried many times to rewrite the last name and at the moment correct it, but when I return to my profile the error remains unchanged. I need urgent help from Upwork technical support, since I am wasting my connections and time and this implies loss of money.

Highlighted
Active Member
Sebastian Leonardo D Member Since: May 18, 2020
2 of 3
 
Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3 of 3

Hi Sebastian Leonardo,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

 

Thank you for reaching out to us. 


~ Bojan
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS