Problem with time tracker

[tiavina21]

Hi. I have some problem with my time tracker. The application won't restart. I've already reinstalled but it's not working yet. Can you help me?

[AveryO · Accepted solution]

Hi Tiavina, 

Did you log in with your Google credentials? If so, could you please log in to your Upwork account through a browser? From there, please go to your Connected Services page (Settings > Connected Services), and disassociate your Google account from your Upwork account. Once done, please try logging in to your desktop app with your Upwork credentials to see if the issue persists. 

Please let us know if this isn't the case so that our team can assist you further.

[vikimitrova]

Hi I have problem with time tracker I cant open it 

[JoanneP]

Hi ViKtorija,

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.