🐈
» Forums » Freelancers » Problems to withdraw money to Brazil bank usi...
Page options
lfdasilva
Community Member

Problems to withdraw money to Brazil bank using the Wire Transfer method

Hey guys, I'm from Brazil and I have an international account at my local bank that allows me to receive and send USD; 

 

I tried to withdraw to my local bank account twice and I had problems in both my tries, but the problem is that Upwork support doesn't give me any help to understand what's going wrong and how can I fix it;

 

I already spent $60 trying to withdraw and the only way to know if my information is correct or not, is by paying more $30; 

 

I have used Payoneer with the same data to send my USD to my local international account and it worked well...

 

So, what I would like to understand is WHAT BANK INFORMATIONS should I use to be able to do the withdraw using the Wire transfer method? 

 

As shown in the attached image, I have the following information:

Bank Name, Account Owner, SWIFT Code of the local bank, country, account number, intermediary bank, intermediary bank SWIFT code, Bank ABA Code

 

Any help or clarification about this will be very welcome, because I do not know more what to do and I do not spend more money without knowing what's going wrong;

Regards,

Leonardo

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Leonardo,

 

I'm sorry to hear about the trouble this caused. One of our team members will reach out to you directly via a support ticket to assist you with setting up your payment method. 

 

Thank you! 

~ Bojan
Upwork
520631d9
Community Member

Hi Leonardo, how are you?
I am having EXACTLY the same problem... my payoneer account receives but Santander does not. And I'm using the same account in both payments.
Did you manage to solve it?
There are no tutorials about this

BojanS
Community Manager
Community Manager

Hi Leticia

 

Looks like a  member of our team has reached out to you already regarding this concern. You should also be able to access the ticket directly here.

 

Thank you! 

~ Bojan
Upwork
Latest Articles
Top Upvoted Members