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elaineleyble
Community Member

Processed Payment to an Inactive Debit Card

My money on my financial account was automatically processed today upon meeting the rules on my set payment schedule however I was not able to update my debit card which I changed last month after changing my surname.

 

What is going to happen on my money?

2 REPLIES 2
petra_r
Community Member


Elaine L wrote:

What is going to happen on my money?


If the money can't be credited to your account, it will bounce back to your Upwork account eventually, it will take 1 to 2 weeks usually.

Will I receive any notification on my profile that that was what happen? After the payment was transfered I updated my Billing with new account details.

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