Profile Creation

[#1]

Hello.

I'm having issues with creating my profile/portfolio. It keeps showing an error message. I'd like to know if this is due to any restrictions made on my location. And if not, how best can I resolve this. I'd like to get into the system as soon as I can. Attached below, is an illustration of the error message I receive .

[#2]

Hi Elizabeth,

Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to investigate further?

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Screengrab of the issue
• Additional details that may help us/the team investigate your concern better