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asad_iqbal
Member

Profile Error "Private, restricted or blocked!"

Hello,

 

Whenever clients open my profile link (https://www.upwork.com/freelancers/~0171ac1482ad48f3da) they get this error.
"This Upwork Freelancer's profile is either private, restricted or blocked!"
My Profile Visibility settings are set to "Public".

 

Generated a ticket to Support Staff a day and a half ago, and I'm waiting for them to resolve the issue. They say the issue is complex and unique.

Thanks in advance for your support.

Regards,
Asad

73 REPLIES 73
iaabraham
Member
alamin_rabid
Member

Same problem.

 

Whenever clients or any person open my profile link ( https://www.upwork.com/freelancers/~010eaefbde2254010a ) they get this error.
"This Upwork Freelancer's profile is either private, restricted or blocked!"
But my Profile Visibility settings are set to "Public".

I have also the same problem, I sent this link https://www.upwork.com/freelancers/~017f940bfb47217ab2 to a prospect client and they couldn't open my Upwork profile. They explained to me that they have this message: " This Upwork Freelancer's profile is either private, restricted or blocked! "

 

Hope Upworks will fix it soon.

Same thing happened here!

Xavier & Peter,

 

Are your profile visibility settings set to 'Upwork users Only'?

Hi Peter,

 

Please, check a private message I just sent to you.

~ Valeria
Upwork

**Edited for Community Guidelines**

Hi Valeria,

 

I'm having the same issue. Could you please let me know how to resolve it?

 

Many thanks,

 

Dara

Hi Dara,

 

Please check the private message I sent you.

~ Vladimir
Upwork

Hi Vladimir,

I'm have the same problem. How could I solve this problem? Could you help me, please?

Thank you,

Ricardo Carvalho

 

Hey!

 

I have the same problem. I found a cliect on facebook and when I submit my upwork profile for hire then he tlod me I can not found your profile they said Profile Error "Private, restricted or blocked!".

 

Check my profile and solve ASAP.

https://www.upwork.com/freelancers/~0195a575a24896ce24 

I'm very worried because I 'm full time freelancer. and I love UpWork.

 

Thanks a lot!

Please 

Please resolve my problem too. I am also facing the same error 

This Upwork Freelancer's profile is either private, restricted or blocked!

 

Can you please help me early . one of my client waitig to assign me for a project untill I resolve this problem. 

thanks 

vladag
Community Manager
Community Manager

Hi Habiba,

 

Can you please go to Settings and set your profile visibility to public? Also, please add a title to your profile.

 Visibility.png

~ Vladimir
Upwork

Private, restricted or blocked problem I am facing with my account.

 

here is the link of my profile

 

http://www.upwork.com/o/profiles/users/_~016132d8d9fd29a1b0/

 

 

Hi Sheik Zahirul,

 

Please check the private message I just sent you.

~ Vladimir
Upwork

I have same problem plz resiovle this 

 

aocumen
Community Manager
Community Manager

Hi Saqib, 


Please check the private message I just sent you. 


~ Avery
Upwork
fd4c5ef1
Member

I've got the same issue, it'd be really useful if someone from Support could put the fix in this thread rather than in private messages?

ndlovutebogo
Member

I am having the same problem.

Hi Tebogo,

 

I just checked your profile as a visitor while being logged out and was able to view it normally without seeing any warning.

~ Valeria
Upwork

Hi, Valeria

 

I've just checked it too. It's working fine when I press the number next to 'Portfolio'. It wasn't like that this morning.

 

Thanks for getting back to me.

 

-Tebogo

Mine is still showing as blocked. Any fix? Particularly given the fact that we're about to be charged double for working with Upwork?

 

http://www.upwork.com/o/profiles/users/_~015f0dcc1cfb380007/

 

 

I can able to see it.

1.jpg

vladag
Community Manager
Community Manager

Hi Susi,

 

Please check the private message I just sent you.

~ Vladimir
Upwork

Hello. I would like to find my public link to my profile. Currently it says ' This Upwork Freelancer's profile is either private, restricted or blocked!'. I need it to be publicly visible. Thanks.

Hello,

Whenever a client opens my profile link (hit://we.upwork.com/o/profiles/users/ahead/) they get this error. "This Upwork Freelancer's profile is either private, restricted or blocked!" A client can view on their mobile device, but receives this error message when they are on a computer.

My Profile Visibility settings are set to "Public".

Thanks in advance for your support.

Regards, Sarah

Hi Sarah,

 

Please, check the private message I sent to you.

~ Valeria
Upwork
vladax
Member

Hello, I have the same problem.

Hi Vladimir,

 

Please, check the private message I just sent to you. You should see it appear in the upper left corner.

~ Valeria
Upwork

Hi I have the same problem could you look into it?

 

Upwork Freelancer

This Upwork Freelancer's profile is either private, restricted or blocked!
 
 
 
It is probably my fault let me know what is wrong.
 
Best Wishes
Luke

Lukasz:

I'm logged into the Community Forum right now.

 

When I click on the link to your profile, I immediately see your whole profile page, with no hint of any blockage or restrictions.

Thanks Preston I get this message when I try to view my own profile

 

 

vladag
Community Manager
Community Manager

Hi Luke,

 

Please remove the website links from your Portfolio samples.

~ Vladimir
Upwork

Hey Valdimir thanks for the tip, should be good to go now.

 

For future reference what is accepted in the project url box? Because I understand no links to private websites right?

vladag
Community Manager
Community Manager

Hi Luke,

 

Yes, you can't link websites that include your personal contact details or a contact form. Please check this Help article and the following blog articles for more details and tips: here and here.

~ Vladimir
Upwork

so I understand my profile got banned will it stay that way? or is there a way to unblock it? I should have some time durning the evening I wll read through all of that.

 

Thanks mate and sorry for the problem

vladag
Community Manager
Community Manager

Hi Luke,

 

Removing the links should enable your profile to be visible to non-logged in users. Let me know once you remove the links if you need further assistance.

~ Vladimir
Upwork

Hi Vladimir, Im have same issues too, please check my profile link and let me know how i can fix this issue, https://www.upwork.com/o/profiles/users/_~0155ab90c329d4e0a7/ Thank you.
vexin
Member

I have the same problem listed in this thread, please help.