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Profile Error "Private, restricted or blocked!"

asad_iqbal
Active Member
Asad K Member Since: Nov 25, 2015
1 of 74

Hello,

 

Whenever clients open my profile link (https://www.upwork.com/freelancers/~0171ac1482ad48f3da) they get this error.
"This Upwork Freelancer's profile is either private, restricted or blocked!"
My Profile Visibility settings are set to "Public".

 

Generated a ticket to Support Staff a day and a half ago, and I'm waiting for them to resolve the issue. They say the issue is complex and unique.

Thanks in advance for your support.

Regards,
Asad

iaabraham
Community Guru
Isabelle Anne A Member Since: May 19, 2014
alamin_rabid
Active Member
Md. Al Amin K Member Since: Feb 5, 2016
3 of 74

Same problem.

 

Whenever clients or any person open my profile link ( https://www.upwork.com/freelancers/~010eaefbde2254010a ) they get this error.
"This Upwork Freelancer's profile is either private, restricted or blocked!"
But my Profile Visibility settings are set to "Public".

linkoplus
Active Member
Xavier C Member Since: Apr 15, 2016
4 of 74

I have also the same problem, I sent this link https://www.upwork.com/freelancers/~017f940bfb47217ab2 to a prospect client and they couldn't open my Upwork profile. They explained to me that they have this message: " This Upwork Freelancer's profile is either private, restricted or blocked! "

 

Hope Upworks will fix it soon.

writingadvisor
Active Member
Peter M Member Since: Apr 17, 2016
5 of 74

Same thing happened here!

kulkarni_ashish
Community Guru
Ashish K Member Since: Mar 1, 2016
6 of 74

Xavier & Peter,

 

Are your profile visibility settings set to 'Upwork users Only'?

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
7 of 74

Hi Peter,

 

Please, check a private message I just sent to you.

~ Valeria
Upwork
linkoplus
Active Member
Xavier C Member Since: Apr 15, 2016
8 of 74

**Edited for Community Guidelines**

dara_sheahan
Active Member
Dara S Member Since: Apr 18, 2016
9 of 74

Hi Valeria,

 

I'm having the same issue. Could you please let me know how to resolve it?

 

Many thanks,

 

Dara

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
10 of 74

Hi Dara,

 

Please check the private message I sent you.

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