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Profile Error "Private, restricted or blocked!"

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
41 of 74

Hi Nguyen and Florinel-Christian, 

The team is currently looking into the issue. We will let you know if when we receive feedback from the team. 


~ Avery
Upwork
lawski
Active Member
Lukasz K Member Since: May 19, 2016
42 of 74

Hey  I have fixed my profile and portfolio and still having the same problem

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
43 of 74

Hi Luke,

 

I followed up on your pm and have already escalated your case for our team's attention. I'll send you a message once I receive an update. 

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binhvi1989
Active Member
Nguyen B Member Since: May 20, 2016
44 of 74

Hi Avery,

im wiating respond from your team, i'll still not see anything changed from my profile link, please confirm to me, thank you.

 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
45 of 74

Hi Nguyen,

 

Please, check the private message I just sent you.

~ Valeria
Upwork
binhvi1989
Active Member
Nguyen B Member Since: May 20, 2016
46 of 74

Hi Avery,

i got private message and fixed my profile,

Thank you.

rangikamun
Active Member
Rangika M Member Since: May 25, 2016
47 of 74

I'm having the same problem. Can someone please suggest a method to resolve this!

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
48 of 74

Hi Rangika,

 

I'll follow up with the team but do suggest you submit a Support request as well.

 

Thanks.

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rangikamun
Active Member
Rangika M Member Since: May 25, 2016
49 of 74

Hi,

 

I can't submit a submit a Support request. I don't know why. Can you please do something to get my account back asap.

 

Thank You

Rangika

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
50 of 74

Hi Rangika,

 

Your account is only restricted in a logged-out view and is visible to Upwork freelancers and clients. You can use this link to contact Customer Support.

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