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geetakumari007
Community Member

Profile Not Updated

One of my clients ended the contract last night after the successful completion of the job, but my profile is not updated yet. Still, this is showing 1 job completed and also not showing client review.
Please, have a look and solve this issue.

3 REPLIES 3
mwaqassafdar
Community Member

"feedback takes some time to show on your profile. Additionally, the feedback shows once there is a payment made on the contract, so if it was an hourly contract that started and ended this week, feedback will show next week once the payment is processed."

Waqas

g_vasilevski
Retired Team Member
Retired Team Member

Hi Geeta,

 

Your client will be billed today for the hours you have tracked in the previous week. Once your client is billed your contract will be listed on your profile. Please be patient by the end of the day so that everything is updated accordingly. Thank you.

~ Goran
Upwork
richard_wein
Community Member

The following method has always worked for me, making my profile update immediately. I click on the pen symbol to edit my Overview and then click on Save, without making any changes. Then I reload the web page, and see the new feedback.

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