When trying to complete my profile, I cannot upload a picture. It just pops up with an error message every time I try to upload. It's been a couple days that I have tried now and nothing works. I even tried uploading the profile picture in different file formats but nothing.
Could you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.
I am making my profile and cannot upload an image for my profile picture. I have tried different file formats, different web browsers, and I have already contacted support but they just told me to try the same thing again. I have been doing this for three days. Please help, I want to get my profile approved and started.
Could you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250p? Please also make sure that t is a clear, headshot-style photo of you which is cropped from the top of your head, and just below your shoulders. Please also check if your photo meets the guidelines listed below:
Let us know if the issue persists even after following the guidelines above.
Learn more about our awesome Community member Lisa!Learn More
Virtual Talent Bench enables you to easily discover and connect with talent. Learn more about building custom lists of talent, adding tags, notes, and more to move your business forward.Learn More
Loom addition in messages provides more ways to easily communicate and share information on Upwork!Learn More
Beginning Your Freelancing Journey on UpworkLearn More