Sep 16, 2019 01:27:52 PM by Laurie B
I am having trouble uploading a profile picture. When I see the uploaded photo, I am unable to move the circle, enlarge it to accommodate my picture size. I have tried to reduce the size but then get an error message that the picture is not large enough.
Sep 16, 2019 02:03:02 PM by Bojan S
Hi Laurie,
Please make sure that the image you're trying to upload is at least 250px by 250px, that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.
Thank you!
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