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Profile Pictures - What is Acceptable?

Community Guru
Riri A Member Since: Jul 21, 2018
11 of 17

Hi Sandeep,


Thank you for letting us look into this and we're sorry if this has been an inconvenience. I have escalated your concern to the appropriate team. Our representatives will reach out to you shortly. Let us know if anything comes up.

~ Riri
Active Member
Tariq B Member Since: Jul 14, 2020
12 of 17

I have such problem plz help me

Goran V Moderator Member Since: Mar 24, 2017
13 of 17

Hi Tariq,


Are you receiving any errors on your end? 
I would suggest clearing your cache and cookies and try to use a photo that is 250x250. Thank you.

Ace Contributor
German G Member Since: Jun 16, 2013
14 of 17

I used to use an illustration of mine which represented my work much better than my photography. Nothing happened during months, but one day my account was suspended until I replaced it with a photo. I wish I could go back.

Active Member
IntelliData S Member Since: Aug 10, 2015
15 of 17

I was on elance for a short time before the change over to upwork, so I thought I would check it out - Now I'm stuck on Step 1 - creating my profile because they are requiring a personal profile photo which I happen to think is total BS This isn't a dating site, a social media site, nor a beauty contest. While I realize I am in the minority these days, I don't have a Facebook account, nor a LinkedIn or any other 'platform' (just an IG account becuase I do enjoy taking pictures). I have nothing to hide, but I don't post personal pictures of myself anywhere online, never mind a 'new' freelance site. I would be happy to post a logo, but not sure about even creating an account at this point given this new 'requirement' that has absolutely nothing to so with finding or providing quality freelance opportunities. 



Community Guru
Preston H Member Since: Nov 24, 2014
16 of 17


To my mind, there is nothing inherently wrong with your anonymity-favoring philosophy.


But I'm not in charge of Upwork, so my preferences do not prevail.


Upwork has essentially the OPPOSITE position on this than you do. They want real names, real addresses, real profile photos. They want to assure clients that they are dealing with a real person, and they want to be able to track contractors with a high degree of accuracy and ensure that no contractor poses as multiple people or as somebody other than themself.


It IS possible to work as a fairly successful contractor on Upwork WITHOUT HAVING A PROFILE PHOTO, but if you are generally uncomfortable with a freelance platform monitoring you, gathering informatoin about you, asking you to validate your identity, etc., then you're probably in the wrong place.

Community Leader
Michael Z Member Since: Jul 19, 2015
17 of 17


Many people value privacy a lot. And I can understand that.  I absolutely do not think it's necessary for anyone to have to prove who they are unless they're providing unsatisfactionary results. How ever, I can understand why a profile picture is required. Other than that, the remaining information is only so that I can be paid for the services provided.  
At the end of the day, Upwork is a company. The information I give to upwork about me will be limited to information that is already publicly available. As it happens to be that is (fortunately) the only information they require.

The best recommendation I can give you is to just go with it.  It doesn't negatively impact you in any way. Odds are, there's more pictures on the internet about you than you think there are.