Apr 3, 2022 05:35:46 PM by Peter G
My jobs earnings on my work history are now showing even though I have them set to private. And my experience level is showing Entry even though I have it set to Expert. Can someone please go in and fix this ASAP? Thanks.
Apr 3, 2022 10:32:29 PM by Pradeep H
Hi Peter,
Thank you for your message. I checked and your profile is already set to Expert. I'll have one of our customer support agents reach out to you directly to assist you further with the earnings visibility.
Thank you
Pradeep
Apr 4, 2022 07:05:24 PM by Peter G
Thanks. They did open a ticket that had links in the email they sent to check on the status and respond with more details.. Those links don't work and take me to Upwork pages that won't load. So the pages sent from the support team that are supposed to provide support don't work and need support themselves.
Apr 4, 2022 07:08:06 PM by Peter G
Never mind. They say that only I can see them when checking public view but that the actual public can't.
Jul 17, 2022 08:02:41 PM by Ifeanyi E
Hi Pradeep,
I have the same issue, I've been trying to set my experience level to intermediate but it doesn't work after trying severally. Please can you look into it.
I don't know what's wrong with it.
Thank you.