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Profile Suspension

Active Member
Aleksandar S Member Since: Dec 5, 2019
1 of 4

I registered on upwork couple of weeks ago , and last week i finished the identety badge video call. Next i uploaded my id and bill document to Upwork, and now i have a message on my profile that my account is suspended, i didn't recieved any email or notification about the suspension, how can i unsuspend my account?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
BEST ANSWER
2 of 4

Hi Aleksandar, 

I checked your account, and it looks like you already have an open ticket for this concern. I have followed up with the team handling your case so that they can get back to you and assist you further. Feel free to update the same ticket thread if you have questions about your account.


-Avery
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Active Member
Aleksandar S Member Since: Dec 5, 2019
3 of 4

How many days should i wait untill i see a change in my account?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 4

Hi Aleksandar,

 

I'm sorry for the inconvenience this has caused you. Response time depends on the ticket's complexity and it may take up to 72 hours to get an update. I followed up with the team handling your case and you can expect an update very soon.

 

Thank you.

~ Aleksandar
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