I registered on upwork couple of weeks ago , and last week i finished the identety badge video call. Next i uploaded my id and bill document to Upwork, and now i have a message on my profile that my account is suspended, i didn't recieved any email or notification about the suspension, how can i unsuspend my account?
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I checked your account, and it looks like you already have an open ticket for this concern. I have followed up with the team handling your case so that they can get back to you and assist you further. Feel free to update the same ticket thread if you have questions about your account.
I'm sorry for the inconvenience this has caused you. Response time depends on the ticket's complexity and it may take up to 72 hours to get an update. I followed up with the team handling your case and you can expect an update very soon.