Profile Under Review

[4219bb34]

my profile is still under review in site even I already received an email that I am all set and my profile was approved. 

[a316a631]

still not approved

[759e32fa]

Hi Swayam,

Thank you for reaching out. I checked your profile and noticed that your profile does not adhere to our guidelines. Please update your profile title and overview to describe your skills and experience. Also, update your profile photo to include a more professional photo that clearly shows your face. Once done, please resubmit your profile so that our team can review and update your profile status.

[c9cc3333]

It is almost a week from creating my profile. How much time does it take usually to approve an account? Thank you.

[759e32fa]

Hi Zair,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

[97d20207]

Hello, it's been a few days since I submitted my profile for review and until now it hasn't been approved. Please help me get approved 😔

[dac6227a]

I'm a freelancer and am new to Upwork. Completed my account still not approved. How can I know which thing to change or if I'm approved or not? Notification says that it is supposed to be reviewed within 24hours, but still no progress.

Completeness percentage doesn't get higher even if I provided the details needed.

[6473a41a]

Hello!  It's been a week now and still, my profile is "under review". it says 24-48 hrs to confirm my profile for me to submit proposals, and now I'm having a hard time figuring this out since it's been a week. It still says "We will email you within 24 hours to let you know if your profile was approved. You will be able to submit proposals if approved."

Can someone check if my profile is confirmed and has a "hire tab" on it?

Thank you!

[02853f34]

Hello，

Hi there its been more than 7 days and i didn't hear from upwork.My profile is still under review.Can you please look into this.

Lucas

[AndreaG]

Hi Jiang,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[8fd184ad]

Hi there!

I am having the same issue with my account. It's been more than 48 hours since my account was created but the "Your profile is under review" pops out. Can you kindly take a look at it? Thank you!

[AndreaG]

Hi Paulo,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[8fd184ad]

Thank you for the swift response, Andrea.

Looking forward to it!

[williamtcooper]

Hey Yna, please complete the Profile so it can be approved. View mine as an example. Have a great day!

[kochubei_valeria · Accepted solution]

Yna and others,

If your profile is currently under review, you can still work on improving it and resubmit it with any changes.

To help you create a complete and quality profile, check out these Upwork Academy courses:

• How to create your profile
• Profile Title & Overview
• Building Your Portfolio

If you experience any issues with your profile submission, please feel free to share your concerns on this thread so that we can assist you further.

[cb4ffc0a]

Hello my Upwork profile has been under review for over 72 hours and I have received no emails or feedback 

[PradeepH]

Hi David,

I suggest you improve your profile and resubmit for review. Check out these Upwork Academy courses to help you a complete and quality profile.

Thank you,

Pradeep

[0dfb2e2b]

Hi Valeria. My profile is under review, it was more than 24 hours. You said that you will email within 24 hours to let I know if my profile was approved but until now I never gotten the email verification.

[PradeepH]

Hi Zora,

I checked and it looks like your account registration has already been accepted. Welcome to Upwork! You should be able to start sending proposals to jobs in the Upwork marketplace. You may also want to check these few Upwork Academy courses below to help you get started:

• How to create your profile
• Finding work
• Profile Title & Overview
• Building Your Portfolio
• Submitting Proposals

Additionally, feel free to sign up for upcoming events and webinars to learn more about how you can boost your success on Upwork. Good luck!

Thank you,

Pradeep

[0f53b0bd]

Hi good morning, My name is Saoban Lateefat, My account has also been under review for months now and I haven't been able to send our proposal or apply for jobs can you pls help me with that.

[PradeepH]

Hi Lateefat,

Thank you for your message. Could you please update your profile including your profile picture and resubmit it for review? Check out these Upwork Academy courses to help you with a complete and quality profile. 

Thank you,

Pradeep

[6ef5ff34]

My id still not verified pls help

[bc594ce7]

mine is already more than a month now with 95% complete. 

Still being reviewed.

[759e32fa]

Hi Ruth,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

[896fb80a]

I am approved but i can't submit a proposal

[LuiggiR]

Hi Demirkan,

I checked your profile and can see it is still being reviewed. In the meantime, you can work on improving your profile and resubmit it with any changes.

To help you create a complete and quality profile, check out these Upwork Academy courses:

• How to create your profile
• Profile Title & Overview
• Building Your Portfolio

If you experience any issues with your profile submission or review, please contact support by clicking the "Get Support" button that shows at the bottom right corner of the Upwork Help. You will be asked what type of account you need help with and to describe your issue or questions. Please select the best option for your situation. If you’d like to speak to an agent, you can request that via the chatbot.

[614e8b24]

Hello!
I have a message "Your profile is under review. You should hear back within 12 hours. You will be able to submit proposals once your profile is approved"It's been a long time, but the status is still Under Review. What I can do?

Thanks!

[LuiggiR]

Hi Iana,

I checked your profile and can confirm that it is being reviewed as you mentioned. In the meantime, you can still work on improving your profile and resubmit it with any changes.

To help you create a complete and quality profile, check out these Upwork Academy courses:

• How to create your profile
• Profile Title & Overview
• Building Your Portfolio

If you experience any issues with your profile submission or review, please contact support by clicking the "Get Support" button that shows at the bottom right corner of the Upwork Help. You will be asked what type of account you need help with and to describe your issue or questions. Please select the best option for your situation. If you’d like to speak to an agent, you can request that via the chatbot.

[hansdrabiscak]

Hello , I would like to follow up on my profile application. It's been submitted a week ago and yet it was not approved nor rejected, even though it says it takes 24 hours to get the review result. Could you please help?

I even created a ticket, but I can not follow up on link provided. There are no requests found in my request section.

Thanks in advance!

[8cf15f94]

Can someone from the upwork team please review and let me know if its approved or not. 

I tried sending proposals it says i cannot send until profile is approved.

Please advise what needs to be done for getting the profile approved and start working. 

[data_divas]

To start with you are going to have to upload a proper profile photo.

[8cf15f94]

Hi Julie,

Thanks. I have updated my profile picture. yet it is under review. Also despite adding all the details in the profile it says my profile is not complete

[759e32fa]

Hi Ankit,

I checked your profile and can see it is being reviewed. In the meantime, you can still work on improving your profile and resubmit it with any changes.

To help you create a complete and quality profile, check out these Upwork Academy courses:

• How to create your profile
• Profile Title & Overview
• Building Your Portfolio

If you experience any issues with your profile submission or review, please contact support by clicking the "Get Support" button that shows at the bottom right corner in the Upwork Help. You will be asked what type of account you need help with and to describe your issue or questions. Please select the best option for your situation. If you’d like to speak to an agent, you can request that via the chatbot.

[ralph_xavier]

It's been 2 days since my registration but account still under review. How long do I need to wait?

[PradeepH]

Hi Ralph,

I checked your profile and can see it is being reviewed. In the meantime, you can still work on improving your profile and resubmit it with any changes.

To help you create a complete and quality profile, check out these Upwork Academy courses:

• How to create your profile
• Profile Title & Overview
• Building Your Portfolio

If you experience any issues with your profile submission or review, please contact support by clicking the "Get Support" button that shows at the bottom right corner in the Upwork Help. You will be asked what type of account you need help with and to describe your issue or questions. Please select the best option for your situation. If you’d like to speak to an agent, you can request that via the chatbot.

Thank you,

Pradeep

[5a3baff3]

Wondering if my account is still under review as well?

[31edd455]

Hello,

how do i check my account is verified or not. If it isn't how do i verify my account.

Help me.

Thanks.

[ArjayM]

Hi Hamza,

We like you first welcome you to Upwork! I checked your profile and can see it is being reviewed. In the meantime, you can still work on improving your profile and resubmit it with any changes. To help you create a complete and quality profile, check out these Upwork Academy courses:

• How to create your profile
• Profile Title & Overview
• Building Your Portfolio

If you experience any issues with your profile submission or review, please contact support by clicking the "Get Support" button that shows at the bottom right corner of the Upwork Help. You will be asked what type of account you need help with and to describe your issue or questions. Please select the best option for your situation. If you’d like to speak to an agent, you can request that via the chatbot.

[d0961feb]

My account is still under review since many days despite I complete all steps , any help 

[4f00bde7]

It's been two days since I sent my profile for review but no response from you.

[AndreaG]

Hi Kashaf, that's right, I checked your profile and can see it is being reviewed. In the meantime, you can still work on improving your profile and resubmit it with any changes.

To help you create a complete and quality profile, check out these Upwork Academy courses:

• How to create your profile
• Profile Title & Overview
• Building Your Portfolio

If you experience any issues with your profile submission or review, please contact support by clicking the "Get Support" button that shows at the bottom right corner in the Upwork Help. You will be asked what type of account you need help with and to describe your issue or questions. Please select the best option for your situation. If you’d like to speak to an agent, you can request that via the chatbot.