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Yna's avatar
Yna C Community Member

Profile Under Review

my profile is still under review in site even I already received an email that I am all set and my profile was approved. 

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Yna and others,

 

If your profile is currently under review, you can still work on improving it and resubmit it with any changes.
To help you create a complete and quality profile, check out these Upwork Academy courses:
If you experience any issues with your profile submission, please feel free to share your concerns on this thread so that we can assist you further.
 
~ Valeria
Upwork

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228 REPLIES 228
Valeria's avatar
Valeria K Community Member

Hi Yna,

 

In order to get started on Upwork, you'll need to complete your profile and include more information about your skills, experience and what type of work you do. Then, you'll be able to resubmit your profile. 
To help you with that, check out one of our New to Upwork Learning paths which specifically talks about building your profile and portfolio. Good luck! 

~ Valeria
Upwork
Ifeanyi's avatar
Ifeanyi O Community Member

Hello Valeria,

 

How do I know that my Upwork Profile has been accepted and approved?

 

I have not got an email for over 5 days and also, kindly assist in reviewing my profile strenght/quality.

 

Thanks.

Arjay's avatar
Arjay M Retired Team Member

Hi Ifeanyi,

 

I checked and it looks like your account has already been accepted. Welcome to Upwork! You should be able to send proposals to jobs on the general marketplace. Please make sure you check the resources in this post to help you get started.

 

~ Arjay
Upwork
Ifeanyi's avatar
Ifeanyi O Community Member

Thank you, Arjay for your prompt response, and have a happy new year.

Joshua's avatar
Joshua F Community Member

Hi Mr. Arjay,

Same issue with me, I submitted it for reviewing last month but still no response and/or any email regarding updates on my profile review. Can you check it? Thank you!

Arjay's avatar
Arjay M Retired Team Member

Hi Joshua,

 

Thank you for reaching out here in the Community. I have escalated your concern to the relevant team and one of the team members will be assisting you further via a support ticket. You can access your tickets and coordinate with the team here.

 

~ Arjay
Upwork
Nika's avatar
Nika G Community Member

Hello, im trying to complete required tasks for profile but my employment job and overview doesnt approving i switched it many times still to result 😞 can you help 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Nika,

 

Thank you for your message. Could you please confirm the error message you get while trying to add your employment history and overview?

 

Thank you,

Pradeep

Nika's avatar
Nika G Community Member

I'm not getting any messages, just upwork doesnt approving and i still have 60% profile completness. im interested what im doing wrong and also how many time it needs to approve exmp: employment job. if upwork doesnt approve in 24h then i should wait longer or change something. 

 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Nika,

 

Thank you for reaching out. I checked your account and it looks like your account has already been approved. If you want to complete your profile, log in to your account and click on "Profile Completeness" on the right panel of the page. 

 

Please also try clearing your cache and cookies and try using another browser. If the issue persists, please let us know.


~ AJ
Upwork
Nika's avatar
Nika G Community Member

Yes, my account is approved but i cant complete required tasks overview and employment i tried and  changed  it many times but still no result. Can you help me

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Nika,

 

Thank you for responding. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Nika's avatar
Nika G Community Member

Thanks.About how long will it take to receive ticket?

Nikola's avatar
Nikola S Retiring Moderator

Hi Nika,

 

Thank you for following up. I checked and it looks like one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola
Rino's avatar
Rino Y Community Member

I submitted profile 2 weeks ago and received message "We will email you within 24 hours to let you know if your profile was approved. You will be able to submit proposals if it is approved." However, I did not receive any email. May I know the status of my profile approval?
Thanks and regards

Avery's avatar
Avery O Community Manager

Hi Rino, 


While waiting for your profile to be reviewed, I would highly recommend updating your profile. When clients search for talent in the Upwork marketplace, they see your profile title and the first two lines of your profile overview. With this in mind, I would highly suggest editing your profile title and overview so that it easily captures your target client's attention. In your overview try to answer - "How can you help me (client) solve my problem?" - so that potential clients know how you can help them with your project. 

 

Here are a few Upwork Academy courses to help you get started:
Additionally, feel free to sign up for upcoming events and webinars to learn more about how you can boost your success on Upwork.
 
I hope you find these online resources helpful in your Upwork journey. Good luck!

~ Avery
Rino's avatar
Rino Y Community Member

Thank you for your advice.

Arif's avatar
Arif H Community Member

My profile is under review for about 2 weeks already. Is there any update on it?

Laverne Joy's avatar
Laverne Joy G Community Member

My profile is under review for almost 5 days already. Is there any update on it?

Ella Mae's avatar
Ella Mae L Community Member

I am having the same issue

Nikola's avatar
Nikola S Retiring Moderator

Hi Laverne and Ella, 

 

In order to get started on Upwork, you'll need to complete your profile and include more information about your skills, experience and what type of work you do. Then, you'll be able to resubmit your profile. 

To help you with that, check out one of our New to Upwork Learning paths which specifically talks about building your profile and portfolio. Good luck! 

 

~ Nikola
Pradeep's avatar
Pradeep H Retired Team Member

Hi Laverne,

 

Thank you for your message. I am pleased to inform you that your profile is accepted now.

 

Thank you,

Pradeep

Pc's avatar
Pc P Community Member

Hello, I also have a similar concern. My profile has been under review for a couple of days already. Im not exactly sure what the problem is but can you let me know what I might be missing if there's any? Thank you.

Arnaud's avatar
Arnaud T Community Member

Hello, I also have a similar problem. My profile has been under review for 5 weeks. I'm not sure exactly what the problem is, but can you tell me what I might be missing if there is one? Thank you.