Profile Under Review

[#1]

my profile is still under review in site even I already received an email that I am all set and my profile was approved. 

[#2]

Hi Arnaud,

I checked your profile and can see it is being reviewed. In the meantime, you can still work on improving your profile and resubmit it with any changes.

To help you create a complete and quality profile, check out these Upwork Academy courses:

• How to create your profile
• Profile Title & Overview
• Building Your Portfolio

If you experience any issues with your profile submission or review, please contact support by clicking the "Get Support" button that shows at the bottom right corner in the Upwork Help. You will be asked what type of account you need help with and to describe your issue or questions. Please select the best option for your situation. If you’d like to speak to an agent, you can request that via the chatbot.

Thank you,

Pradeep

[#3]

Thank you so much. 

[#4]

Its been a week since I created the account and its still saying that my acct is under reviewed. Where is the 24hours timeline tha you promised? I have a pending work and I cant get to start  becos of my acct. 

[#5]

Hi 

[#6]

Yes?

[#7]

Hey Francine, your Profile is active and online. Please complete your Profile such as using all 15 Skills and expanding the Summary. Thanks!

[#8]

What do you mean by expanding the Summary? I already have 15 skills listed on my profile and I still cant send any proposals. Also, I dont have an option where I can put my ID.

[#9]

Hi Francine Joy,

Firstly, welcome to Upwork! It looks like you've communicated with the team about your concern and you've been given more information along with instructions on how to resolve the issue. I can also see that you've submitted a follow-up to the team via this support ticket. Please note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

[#10]

Hi! Thank you for the warm welcome 🙂 However, the 24-48 hours timeline that you have given me has been going on since Monday. I created my acct last Saturday hoping that my account will be up and running on Monday but I did not receive any follow ups regarding this. 

[#11]

Can you check mine?

[#12]

Hi Joshua Vincent,

I checked your profile and can see it is being reviewed. In the meantime, you can still work on improving your profile and resubmit it with any changes.

To help you create a complete and quality profile, check out these Upwork Academy courses:

• How to create your profile
• Profile Title & Overview
• Building Your Portfolio

If you experience any issues with your profile submission or review, please contact support by clicking the "Get Support" button that shows at the bottom right corner in the Upwork Help. You will be asked what type of account you need help with and to describe your issue or questions. Please select the best option for your situation. If you’d like to speak to an agent, you can request that via the chatbot.

[#13]

Contact customer support they will manually check and expedite it.

[#14]

I already did and they keep saying that I need to wait for another 24hrs

[#15]

Hello, i have a same problem, 'Your profile is under review' i waiting a few weeks

[#16]

It's been over 3 days since I sign up to Upwork but my account is still not verified. I have no experience in freelancin. please help me

[#17]

You don't get verified until you earn money.

[#18]

If that's the case, how will I be able to earn money? I  couldn't submit proposals to potential client because my profile is not yet verified.

[#19]

Same here 

[#20]

Hi Adrian,

I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review your submitted documents. Should we need more information, our team will send you an email with details on how you can complete the verification process. We appreciate your continued patience.

[#21]

Hi,

My account still under review even while i got the confirmation e-mail that my profile is approved.

can someone help?

[#22]

Hi Salim,

First, I would like to welcome you to Upwork! I have shared your report with the relevant team and one of the members will be assisting you further via a support ticket. You can access your ticket and communicate with the team on this page.

[#23]

Hello, it has been more than a week since I created my account and it has not been approved yet even though on my profile the notice says it takes 24 hours for approval. I am yet to recieve an email and have my account approved. I've attatched a screenshot of my profile below.

[#24]

Hi Rufael,

Thank you for reaching out to us. I'll have one of our agents reach out to you using a support ticket to assist you further. You can access your support tickets here.

[#25]

Thank you so much for the timely response. The status has not changed and futher more my profile completion doesnt seem to update more than 60 percent eventhough ive completed most of it. And the support ticket is not visible.

[#26]

Hello Rufael,

Apologies for the delay as our support teams are currently experiencing a higher number of contacts than usual. Rest assured the team will address your concerns and questions in the ticket as soon as possible.