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valkagwe
Member

Profile Update

Hello,

I refunded a client who gave me a really bad feedback. That was two days ago. My profile does not show the job or earnings from that contract, but the feedback is still there. I really, really need it to disappear as it is ruining my reputation, and my proposals are all getting rejected. I refunded him the full amount. What else do I need to do, or, how much more time will it take for the feedback to disappear?

4 REPLIES 4
boshoffirene
Member

You do realize that a refund impacts your JSS negatively?

Yes, I know that. But really, I don't mind! I'm just starting off and I am going to work harder to increase my JSS.

g_vasilevski
Retired Team Member
Retired Team Member

Hi Valentine,

The feedback is not showing on your profile now, can you please confirm that it`s the same on your end?

~ Goran
Upwork

Yeah, now it is okay. Thank you!