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Profile View Drop in Stats

alexandernovikov
Community Guru
Alexander N Member Since: Dec 28, 2008
51 of 222

You'd laugh but this thing CLEARLY just broke down again! showing 1 profile view every one of the last 3 weeks for me now while was a lot more a few hours ago. Come on people you gotta put this thing finally together.

m_terrazas
Community Guru
Maria T Member Since: Nov 12, 2015
52 of 222

OOops! Mine has also changed from yesterday to today Robot FrustratedRobot LOLRobot LOLRobot LOL

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
53 of 222

Hi Alexander and Maria,

 

I'm checking on your profile views stats with the team at the moment and will be back with an update once I know more.

Thanks!

~ Valeria
Upwork
m_terrazas
Community Guru
Maria T Member Since: Nov 12, 2015
54 of 222

Thanks Valeria.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
55 of 222

Alexander, Maria and Richard,

 

I have confirmed with our engineers that the issue should now be fixed fully and there shouldn't be any changes to how this metric is calculated anymore. 

 

Thank you for your patience!

~ Valeria
Upwork
m_terrazas
Community Guru
Maria T Member Since: Nov 12, 2015
56 of 222

Valeria, it does not matter if you want to make it pretty.
As there are few clueless customers when they start on the platform ..., as if to confuse them a little more.
IT IS NOT CLEAR that "90% & up" includes TR (and RT). If you do not want it to "look like" a hoax, it should be clear in the election:
- 90% & up (includes TR and RT)
- Only Top Rated
- Only Rising Talent
And, anyway, I do not like all this at all.
I do not know who is asking for these changes, and why.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
57 of 222

To be honest, I am not sure what the fuss is about.

If a client searches without a JSS filter, he'll find top rated freelancers

If a client searches with a JSS filter 90% +, he'll find top rated freelancers

The "top rated" filter just eliminates the  90% + that are not top rated yet.

 

It's not as if any kind of search excludes top rated freelancers.

The majority of freelancers with a JSS are 90% plus anyway...

 

colettelewis
Community Guru
Nichola L Member Since: Mar 13, 2015
58 of 222

Petra R wrote:

To be honest, I am not sure what the fuss is about.

If a client searches without a JSS filter, he'll find top rated freelancers

If a client searches with a JSS filter 90% +, he'll find top rated freelancers

The "top rated" filter just eliminates the  90% + that are not top rated yet.

 

It's not as if any kind of search excludes top rated freelancers.

The majority of freelancers with a JSS are 90% plus anyway...

 


________________________________

 

But what is not clear is that it would seem that clients may not search top-rated freelancers unless they have paid the premium. So if a client wants a top-rated freelancer they have to pay. This what I understood from Scott's screen shot. 

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
59 of 222

Nichola L wrote:

Petra R wrote:

To be honest, I am not sure what the fuss is about.

If a client searches without a JSS filter, he'll find top rated freelancers

If a client searches with a JSS filter 90% +, he'll find top rated freelancers

The "top rated" filter just eliminates the  90% + that are not top rated yet.

 

It's not as if any kind of search excludes top rated freelancers.

The majority of freelancers with a JSS are 90% plus anyway...

 


________________________________

 

But what is not clear is that it would seem that clients may not search top-rated freelancers unless they have paid the premium. So if a client wants a top-rated freelancer they have to pay. This what I understood from Scott's screen shot. 


As the 90% plus filter (obviously) includes top rated freelancers who are easily identified by their icon, if a client really wants a top rated freelancer they can find them easily enough in a search for 90% plus. They can then just click on the top rated ones in the search results.

 

researchediting
Community Guru
Douglas Michael M Member Since: May 22, 2015
60 of 222

Petra R wrote:

Nichola L wrote:

Petra R wrote:

To be honest, I am not sure what the fuss is about.

If a client searches without a JSS filter, he'll find top rated freelancers

If a client searches with a JSS filter 90% +, he'll find top rated freelancers

The "top rated" filter just eliminates the  90% + that are not top rated yet.

 

It's not as if any kind of search excludes top rated freelancers.

The majority of freelancers with a JSS are 90% plus anyway...

 


________________________________

 

But what is not clear is that it would seem that clients may not search top-rated freelancers unless they have paid the premium. So if a client wants a top-rated freelancer they have to pay. This what I understood from Scott's screen shot. 


As the 90% plus filter (obviously) includes top rated freelancers who are easily identified by their icon, if a client really wants a top rated freelancer they can find them easily enough in a search for 90% plus. They can then just click on the top rated ones in the search results.

 


In what sense is it "obvious" to a client that the 90%+ filter includes top-rated freelancers? Surely you do not expect them to know or care to know what the Top Rated criteria are.

The point some of us are making is that there is, as you rightly point out, an easy way for clients to find Top Rated freelancers without paying for the privilege. Upwork's interface, however, obfuscates that fact by dangling the Top Rated search filter in front of clients and asking them to pay for something they have no need to pay for. This seems to take Upwork perilously close to a deceptive trade practice, something for which the governing authorities in California have little tolerance.

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