Profile error - bad customer service

[gabrielasmith]

There is a message saying that I’m not following the guidelines. That I should look in the support messages fix the issue and resubmit. When I go to the support messages the only item there is stated as solved. This was an issue to link my social media accounts when you guys still where odesk. There is no action for me to take or explanation. It also says my profile is complete. So what is going on? My profile is hidden and I can’t apply for anything! And to top that up, you guys have no help Center that we can talk to a person or an email that we can send out concern to. What’s going on?

**Edited for community guidelines**

[BojanS]

Hi Gabriela,

I've followed up with our team about your concern. You can expect to receive an update via support ticket directly. Thank you for your patience.