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t_tenchurin
Community Member

Profile hasn't been submitted.

Hi there! 🙂

For about 1 month I'm struggling with submitting my profile. Although I've just experienced in another freelance platform (Kwork) and scrutinized loads and loads of information about Upwork profile creation, I can't still get submit whatever I change or check in the profile.

So, actually, I've such conditions:

1. Photoshop and Retouching field of work.

2. Accepted profile photo.

3. 100% filled profile (indicator shows).

4. Portfolio.

5. Passed Upwork Readiness test.

6. Completely rechecked grammar and texts I wrote within the profile.

7. Filled payment method.

 

P.S. I know, that Upwork has strong requirements for profiles, but it seems like a simple ignore or failure of the platform because whatever I did, read, filled, changed - nothing helps.

 

If somebody had such a problem, how did you solve it?

 

Warm regards!

Tim Tenchurin.

 

 

 

ACCEPTED SOLUTION

Hello, Alexandar!

 

An issue within this topic has been successfully solved. 

Thank You so much for your care and help! 🙂

 

Warm regards,

Tim Tenchurin.

View solution in original post

5 REPLIES 5
AleksandarD
Community Manager
Community Manager

Hi Tim,

 

We'll have one of our agents reach out to you directly via email to assist you further with your account.


Thank you.

~ Aleksandar
Upwork

Hi, Aleksandar!

Thank You so much! 🙂

Hello,  Aleksandar!

 

I'm so sorry, but now I've got some other issues:

1) Profile became submitted, connects got available, but such a message appeared:

"Your account has been suspended. Please contact customer support."

2) An assist agent you prompted yesterday hasn't just appeared.

 

Warm regards!

Tim Tenchurin

 

Hi Tim,

 

I'm sorry for the delay. One of our agents already reached out via this ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork

Hello, Alexandar!

 

An issue within this topic has been successfully solved. 

Thank You so much for your care and help! 🙂

 

Warm regards,

Tim Tenchurin.

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