Profile hidden

[maricelromero10]

I cannot upload my profile even though I have updated it. What else should I do?

[AleksandarD]

Hi Maricel,

I checked and it seems that one of our agents already reached out to you directly via a support ticket with information regarding your account. Please consider following up on your ticket in which you'll find more information and the steps required to remove the temporary hold on your account.

Thank you.

[floxyofficial]

My profile has been hidden since I created my account. One of your team asked that I verify my account before the restriction can be lifted. I've verified, and I've been told several times that the restriction has been lifted but I still get the "We've hidden your profile because it does not meet the following Upwork guidelines" notification. I can't submit proposals as long as this notification is there. I've logged out and logged in, yet no difference. Please help.

[g_vasilevski]

Hi Florence,

I`ve escalated your concern to our team and one of our team members ill update your ticket as soon as possible and assist you further. Thank you.