Jun 21, 2021 04:14:10 PM Edited Jun 21, 2021 06:24:31 PM by Joanne Marie P
I asked support team to change my email because I closed the suscription I had with google mail.
They tried to change it but the mail I sent them was already being used by another account of mine.
Now I cannot log in to my freelancer account (email of the account was:
**Edited for community guidelines**) and my freelancer profile with a lot of reviews is gone.
Can you help me recover it? I am desperate. Have been trying to reach upwork support but they haven't been really responsive with me.
This was my freelancer profile: https://www.upwork.com/freelancers/~01949fde8703501019
Thank you very much!
Jun 21, 2021 06:30:49 PM Edited Jun 21, 2021 06:31:58 PM by Joanne Marie P
Hi Santiago,
I checked and it looks like you already have an open ticket. One of our agents reached out to you already to assist you further. You can check this support ticket.