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84623749
Community Member

Profile no longer available

I asked support team to change my email because I closed the suscription I had with google mail.

They tried to change it but the mail I sent them was already being used by another account of mine.

Now I cannot log in to my freelancer account (email of the account was:

**Edited for community guidelines**) and my freelancer profile with a lot of reviews is gone.

Can you help me recover it? I am desperate. Have been trying to reach upwork support but they haven't been really responsive with me.

This was my freelancer profile: https://www.upwork.com/freelancers/~01949fde8703501019

Thank you very much!

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Santiago,

 

I checked and it looks like you already have an open ticket. One of our agents reached out to you already to assist you further. You can check this support ticket.

~ Joanne
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