Profile photo face recognition

[chelbi_r]

No matter what photo I choose or the lighting I still get a notice saying my face cant be recognised.

[petra_r]

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Chelbi R wrote:

No matter what photo I choose or the lighting I still get a notice saying my face cant be recognised.

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chose a clear, well lit, high res photo of your face, preferably without glasses

[nyrrielatienza]

Hi Chelbi,

In addition to what Petra said, please trying clearing your cache and cookies or use a different browser. Please check this help article: A How-To Guide for Your Perfect Profile Picture. Please let me know if the issue persist and we'll assist you further.