I am having the same problem. I am attempting to create my profile, but I keep getting the cant upload image error when uploading a profile pic (which i cant submit my profile without). The picture is to the specs. I have tried it in firefox and chrome multiple times clearing the browser cache and cookies after each attempt. But still the same error.
I tried many different photos expecting it works, but I always got an error saying that 'something went wrong'...
So I cannot finished creating my profile and apply for jobs. Please fix!
I am having the exact same problem, i have tried everything for the last hour, and nothing worked. I believe it's upwork's problem, as i have read on different posts this is a common mistake. I... sorry, We are looking for support, Upwork !
Reading a lot of posts about this issue, but no advise seems to help me upload my profile picture without getting the message:
Sorry, something went wrong. We were unable to save the image.
Is there a solution yet?