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34c352fe
Community Member

Profile progress

Why isn't work progress updated on my profile? My client's weekly limit is 7 hours but since there is more work, he says to work over the limit.payment will not be a problem?

2 REPLIES 2
petra_r
Community Member


Mostofa M wrote:

Why isn't work progress updated on my profile? My client's weekly limit is 7 hours but since there is more work, he says to work over the limit.payment will not be a problem?


The client will **NOT** be charged for any time over the weekly limit. Such time is not counted, does not appear in any reports and essentially, for all intents and purposes, does not exist except as red entries in your work diary unless the client increases the limit, which they can do any time. As soon as the client increases the limit, the time will "count" and get charged on Monday.

 

I suggest you stop working until the limit is increased.

JoanneP
Moderator
Moderator

Hi Mostofa,

 

If you are referring to hours you logged outside of your weekly limit, they will not count. If you exceeded your hours, please let your client know. They have the option to send you a bonus payment for those hours. 

 
~ Joanne
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