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Profile review uncertainty

In the app i have message “ Your profile is under review” since i completed my profile more than 24 hours ago i started to look for help and when in app i pressed “support” button it sent me to upwok support page in browser where appeared different message which state that my profile declined and i should look email with further info to improve profile and there is no email and in app still message that profile is under review so please help me out and define which statement is true and what to do. Thank you!

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