I have a profile with 100% jss and 6 jobs complete. Also I created an agency profile that has no completed jobs yet.
When I search freelancers with a string "Volodymyr Qt QML" I see that my profile doesn't show up independently, only as a part of agency. Also if I add filter "$1+ earned" neither my profile nor agency profile shows up.
Does anyone know why that happens? And what can I do to make my profile searchable independently from agency profile?
Solved! Go to Solution.
I've replicated the search results you described and escalated the report to our support team.
They will update you directly as advised. Thank you for your patience.
To fix the problem I had to go to Agency settings/My teams page and switch from 'default team' to no team.
Now my profile is visible without agency.