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Profile shows up only under agency in search

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Active Member
Volodymyr K Member Since: Mar 14, 2017
1 of 6

Hi!
I have a profile with 100% jss and 6 jobs complete. Also I created an agency profile that has no completed jobs yet.
When I search freelancers with a string "Volodymyr Qt QML" I see that my profile doesn't show up independently, only as a part of agency. Also if I add filter "$1+ earned" neither my profile nor agency profile shows up.
Does anyone know why that happens? And what can I do to make my profile searchable independently from agency profile?

Thanks.

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 6

Why did you create an agency when you are the ony one in the "agency" and when clients generally prefer individual freelancers?

Active Member
Volodymyr K Member Since: Mar 14, 2017
3 of 6

Because I have plans to grow it. But anyway, I don't think that creating an agency should exclude me from the search. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 6

Hi Volodymyr,

 

I've replicated the search results you described and escalated the report to our support team. 

They will update you directly as advised. Thank you for your patience.

~ Bojan
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Active Member
Volodymyr K Member Since: Mar 14, 2017
5 of 6

Thank you!

Active Member
Volodymyr K Member Since: Mar 14, 2017
BEST ANSWER
6 of 6

Update:
To fix the problem I had to go to Agency settings/My teams page and switch from 'default team' to no team.
Now my profile is visible without agency.

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