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Profile stuck at 40% completion. Says "Add work history +30%"

rhceguru
Active Member
Aleksandr R Member Since: Sep 5, 2020
1 of 11

Hello,

 

My profile is stuck at 40% of being completed. It shows me the link that says "Add work history +30%" but when click it - I just get redirected to my work history. It's already there, I can see my completed projects. I don't see any option to submit my work history or do anything that woud get me this "Add work history +30%"

 

Please advise.

 

Work history:

 

upw2.png

 

 

Add work history +30%

 

upw1.png

 

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 11

Aleksandr R wrote:

My profile is stuck at 40% of being completed.

 


Before you do anything else, change that **Edited for Community Guidelines** avatar to a real photograph of yourself before you get suspended...

rhceguru
Active Member
Aleksandr R Member Since: Sep 5, 2020
3 of 11

Petra, I didn't know having real photo was a requirement. I had this avatar since 2012. Going to take a photo and upload it later today.

rhceguru
Active Member
Aleksandr R Member Since: Sep 5, 2020
4 of 11

I changed photo in my main Upwork profile, but one if the forum is still the old one. How do I change it?

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
5 of 11

Hi Aleksandr,

 

I apologize for the inconvenience this caused. I can see how this could be confusing and I'll be sure to share your flag with our team. There are many ways to get to a 100% completed profile, but some items are required. To reach 60% you’ll need a photo, title, overview, at least one employment history item, and at least one skill tag. Please check this help article.

 

~ Nikola

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rhceguru
Active Member
Aleksandr R Member Since: Sep 5, 2020
6 of 11

I have all of the items have listed. My issue is that Upwork asking me to assd job history, while I already have job history. I'm going to change my avatar that I had since 2012 to my real photo later toady, but I don't think that's the issue. It's Upwork not recognizing my job history Smiley Sad

rhceguru
Active Member
Aleksandr R Member Since: Sep 5, 2020
7 of 11

I don't think this issue can be resolved by fellow community members.

 

How can I open support ticket? There used to be a link to do that but I can't find it now.

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
8 of 11

Hi Aleksandr,

 

I can see that your profile picture has been updated. Regarding your concern with the profile completion percentage, when you're in your Job Feed page, under "Availability" you should be able to see tips that will outline what is missing and this can help you achieve 100% completion. Let me know if you need further assistance and I'd be happy to help.

 

Thank you,

~ Luiggi

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rhceguru
Active Member
Aleksandr R Member Since: Sep 5, 2020
9 of 11

Luiggi, the tip you are talking about is askng me to Add Work History for +30%

 

upw1.png

 

However, I already have my Job history updated, but this is not reflected in my profile completion percentage. As you can see - I already have 5 jobs in the job history:

 

upw2.png

 

Do you know how can I open ticket to Upwork support, so they can take a look at this issue? Seems like a bug to me.

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
BEST ANSWER
10 of 11

Hi Aleksandr,

 

The section that needs to be completed is at the bottom of your profile, named "Employment History". This refers to your work history outside the platform which needs to be added by yourself. Feel free to have a look at this help article for more details on how to achieve 100% completion.

 

Thank you.

~ Luiggi

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