Profile verified but unable to submit proposal

[basahai_faridah]

I have received an email from Upworks congratulating me on the approval of my profile. However, when I login, I still find my the status of my as unapproved and I am still not able submit for any proposals. Please advise. thank you

[AveryO]

Hi Faridah, 

I have shared your issue with the Customer Support Team and they will get in touch with you to assist you further with your concern.