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Flavia's avatar
Flavia T Community Member

Profile views drop

Hello, today I noticed that my stats is showing 0 views for this week and the past weeks. Is there any bug?

Thank you in advance, Flavia

ACCEPTED SOLUTION
Petra's avatar
Petra R Community Member


Tom Z wrote:

Same issue here today...


It's a bug.

 

0 views.jpg

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92 REPLIES 92
Tom's avatar
Tom B Community Member

Same issues here.

 

Since "Profile Discovered" has started flattening, so has my upwork workload. Whereas  I've been able to maintain weekly project bids and completions. For the past couple of weeks - nothing. Are my bids not getting through - is there some correlation with other bugs?

Lucas's avatar
Lucas D Community Member

I'm starting to wonder if it's really a bug or there's really nobody visiting my profile as I get no interviews, nothing for weeks.

Nichola's avatar
Nichola L Community Member


Lucas D wrote:

I'm starting to wonder if it's really a bug or there's really nobody visiting my profile as I get no interviews, nothing for weeks.


It is a bug. We think it is a bug, but it would be really good if a MODERATOR who knows anything more about this could stop speculation and reassure us about our flatlined views - a moderator who might be able to tell us when this issue will be resolved (again). 

Tom's avatar
Tom Z Community Member

I have been having this issue since June... They told me it's fixed but it's not.

Avery's avatar
Avery O Community Manager

Hi Tom, 


I checked your account, and can see that the team has updated you through Ticket# 26026833 that the issue has been resolved. I also checked your My Stats page, and can see that you've had very impressive profile as noted on your Profile Views graph. 

Is there anything specific on your Profile Views that you would like to share so that I can look into this further?


~ Avery
Tom's avatar
Tom Z Community Member

Thank you Avery --- I thought I was doing pretty bad... I was getting about 20 views a week and 2 to 3 proposals. Back in Jan - May, I was getting 100 or 150 a week and 5 to 15 proposals a day. Is it because I'm not using the Specialized Profile feature?

Tom's avatar
Tom B Community Member

A great question that I'd like to understand as well! I've had a steady flow of work and money in the processes since the beginning of the year. The first of June and during the Profile View issues new projects have dropped to "0", even with a 98% success rating. I can't' seem to land any more work though upwork all of a sudden. 

 

Looking for some guidance from upwork...

Tom's avatar
Tom Z Community Member

My exact situation Tom B. Glad I'm not the only one. I thought something was wrong with my profile. It just seemed something is off.

Tom's avatar
Tom B Community Member

Thank you for your remarks Tom Z!  Yes, it is a bit perplexing for me. As with other freelancers, I've invested a lot of time building my profile, generating samples, bidding on projects and maintaining a good job success rate - it's all very important to me. I don't understand the sudden drop to zero projects and no response on my bids. The process seemed to be working well for me prior to the site changes in July.

 

I'm hoping that an admin can chime in to help enlighten us with these concerns, so we can get back to work... 😉

Valeria's avatar
Valeria K Community Member

Hi Tom B. and Tom Z.,

 

I checked your accounts and don't see any issues that would prevent you from receiving invites or offers. All your proposals are also delivered to the clients. 

Many freelancers have noted on these boards that they would have periods of time when they get a lot of invites and offers followed by periods with fewer invites. Some of it could be attributed to seasonality. Also, please note that freelancer search results are rotated to make sure more freelancer get a fair chance to be discovered by clients.

 

 

~ Valeria
Upwork
SD's avatar
SD N Community Member

Hi Valeria, I have the exact same issue, had this during March as well. A bit concerned as connects aren't free anymore. I use to get a ton of responses from proposals, invites etc. 

Goran's avatar
Goran V Retired Team Member

Hi SD,

 

I checked your account and I can see that your profile visibility was set to private. I`ve already updated it back to public and you will appear in search results again. If you have any additional questions let me know, thank you.

~ Goran
Upwork
SD's avatar
SD N Community Member

Thank you, appreciate it. 

Chris's avatar
Chris P Community Member

This.  so much this.  @Mark F.  this is clearly something "a lot" of people are experiencing. Smiley Tongue

 

Dammit Mark, you had me half convinced I was going around the bend.  I had a shrink on speed-dial.

 

Tom, you're not alond bud.  There are at least a few veteran, top-rated freelancers, in a variety of fields who seem to be having the same issue.  Everything hunkey-dorey then sudden nosedive in hires.

 

step 1. go over your profile with a fine-tooth comb and polish it up (because it can't hurt)

 

step 2.  join the others of us who are trying to find a solution to this.  

 

Alena's avatar
Alena A Community Member

I have the same problem. I have no views. Please check my profile.

Bojan's avatar
Bojan S Community Manager

Hi Alena, profile views in My stats reflect the number of distinct people who have viewed your profile tile in search results. That number may change from time to time depending on how often your profile is discovered. Please note that freelancer search results are rotated to make sure more freelancers get a fair chance to be discovered by clients. We aren't aware of any issues with that metric at the moment.

Thank you!

~ Bojan
Upwork
Laura's avatar
Laura R Community Member

how do you see those stats? I could never find out (up to now) if my profile is being viewed at all. Thanks

Chris's avatar
Chris P Community Member

UW home page > Find Work > My Stats

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