Profile views drop

[flavia-torrisi]

Hello, today I noticed that my stats is showing 0 views for this week and the past weeks. Is there any bug?

Thank you in advance, Flavia

[manojkumar01]

Hi Team,

I am facing similar issue.. Please respond asap.

[g_vasilevski]

Hi Flavia and Manoj,

Our team will check this from our end and reach out to you via ticket as soon as possible with more details. Thank you.

[tomzilla1]

Same issue here today...

[petra_r · Accepted solution]

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Tom Z wrote:

Same issue here today...

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It's a bug.

[flavia-torrisi]

Thank you! 🙂

[manojkumar01]

Now stats are showing at your profile?? ...Because it's not showing at my end..Thanks

[flavia-torrisi]

Not yet but, if it is a bug, it will be resolved soon, I think.

[rafsun_ug]

Hello Upwork Experts,

I am a bit confused about the "Profile Discover" of the stats! Even last night, it was showing that my profile was discovered 34 times last week which also doesn't seem normal to me! Because now a days, I am not applying very much, So, 34 wasn't believable for the last week. And today in the evening, it is showing Zero...totally "0" and saying "Almost the same as the previous week".  Obviously, it is not same as like the last week! This section is a mystery to me! I don't get this behavior! What does this actually mean? And does it always calculate perfectly! Can I get some knowledge from an expert? Thanks in advance.

[petra_r]

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Rafsun S wrote:

I am a bit confused about the "Profile Discover" of the stats! Even last night, it was showing that my profile was discovered 34 times last week which also doesn't seem normal to me! Because now a days, I am not applying very much, So, 34 wasn't believable for the last week. And today in the evening, it is showing Zero...totally "0"

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it is a bug. Mine says the same

[chan_masih]

I'm facing the same issue.

[olivenqz]

same situation here.

[karkas44]

Hi Vladimir,

     I found this thread looking for information on the topic because the same just happened to me, and actually my profile vews of the last month just disppeared and became zero. It's important to note that I have checked them almost every two days, and there were not zero. I saw a drop in them but they were not at zero. But they kind of got all erased.

     Also, I read in another thread that those views do not include views that come from proposals one submits, they come from the clients that come to your profile from searches. I hadn't submitted proposals in a while but I was still viewed a lot in the past month and received several invitations. However, after seeing the drop in my views last week, I did a search for subtitlers and captioners and couldn't find myself anywhere close to the first 10 or so pages. 

In summary:

- My views suddenly dropped a lot from one week to another without changing a thing in my profile. This has nothing to do with my proposals because I hand't sent any in the period in which I received several.

- I practically disppeared from the search results and

- Now, my profile views of last month were completely deleted. Deleted because, as I said, I check constantly and I had more than 16 in the month, probably more than 20.

     What could be happening? All this indicates there's something wrong.

Thank you very much.

[cesarpinto1989]

Hi! So, I'm top rated, I've done over $20k in Upwork and I used to get around 10-15 visits to my profile every day, I wanted to give my profile a tune up so I went and I got my verification ID and also created the specialized profiles. Now, I don't get anything! Do anyone know why? I disabled the specialized profiles to see if I get any changes. It's been some time now but I used to get all of my clients via an invite and now I'm worry that it was just a trick to forced me to pay for connections.

My stats

[chan_masih]

It's a bug and please check this link for more info.

https://community.upwork.com/t5/Freelancers/Profile-views-drop/td-p/621512

[nosheen26]

The same thing has happened to me. I created specialized profile and suddenly since that time all my view are zero in stats. I have got the connects package since a week but still  problem sustains.

[AleksandarD]

Hi Nosheen,

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

[alexandernovikov]

See attachment?

[petra_r]

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Alexander N wrote:

See attachment?

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Yes, known bug

[kreepe]

Same here, there is no profile views for the past weeks, they suddenly disappeared. Which is not nice 😞 

[fahadtofique]

There was 2,3 views on my profile some days ago but today it is showing 0 view on my profile for this month and previous month.Even though last month i got a lot of views.I think there is also issue with job invitation i'm not getting it from long time.Usally i get job invite.

Is this an error ?

[karoliscg]

Prob. some sort of a bug. Same situation for me as well. All profile view stats dropped to 0, but I was able to receive invites. 

[nigell]

Same here it drops to 0, I only got 1 invitation for this week so sad

[waqarrafi]

hi..
my profile views suddenly dropped to zero even in previous dates when i had reviews in my profile but now nothing is displaying.

[renata101]

I like how it says "Almost the same as previous week."