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Profile visibility chaging problem

frommars92
Active Member
Ilya V Member Since: Sep 16, 2016
1 of 11

I can't change profile visibility settings. My profile is always privtae and I do not have any option to change it.  Did I miss something? Here is screenshot:

 Снимок1.PNG

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 11

@Ilya V wrote:

I can't change profile visibility settings. My profile is always privtae and I do not have any option to change it.  Did I miss something? Here is screenshot:

 Снимок1.PNG


 Go to your profile settings

 

change your profile visibility like so:

 

profile.jpg

 

OK, you can't....

 

Have you tried a different browser?

 

Has your profile been approved?

 

Have you had any account issues or been asked to change anything in your profile?

frommars92
Active Member
Ilya V Member Since: Sep 16, 2016
3 of 11

In other browser(main browser is Chrome) Firefox,Edge,Opera the same

Yes I recieved email that is my profile is now live and published.

I requested name change (transliteration problem) but after finding this problem

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
BEST ANSWER
4 of 11

Hi Ilya,

 

You are currently an exclusive member of the agency you joined and would need to ask the agency admin to change your visibility settings, or to change your status to a non-exclusive member. 

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frommars92
Active Member
Ilya V Member Since: Sep 16, 2016
5 of 11

Thank you for your help!

qwesys
Active Member
Akash S Member Since: Jun 29, 2017
6 of 11

Hello Vladimir,

 

Today i saw that my profile visibility set as private because I haven't earned in awhile. But My first contract is already active and it is fixed price so not use timer. So How Upwork say that I haven't earned in awhile?

 

Please help me to set my profile visibility as Public.

 

Waiting for your response.

 

Thanks & Regards,

Akash Shah

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
7 of 11

Akash S wrote:. So How Upwork say that I haven't earned in awhile?

 


 Have you been paid (!!) anything during the last 30 days?

qwesys
Active Member
Akash S Member Since: Jun 29, 2017
8 of 11

Today is my work's deadline so i submit my work in next 2 hours. I did't earn still.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
9 of 11

Hi Akash, 


You need to have earned in the past 30-days for your profile to remain public. Please go to your account and you shall see the different options available to you to revert your profile back to public.


~ Avery
Upwork
qwesys
Active Member
Akash S Member Since: Jun 29, 2017
10 of 11

Hello Avery,

 

Yes, ther are different option to set visibilty but at this time I can't set to public. So you mean when I'm starting earning then after i will do that. Right?

 

Thanks!

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