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Profile visible on Google even though visibility was never set to Public

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Active Member
Sharat V Member Since: May 16, 2020
1 of 4

Hi! I am a new freelancer here and have to the best of my knowledge always had my profile visibility set as visible to Upwork users only. Yet if I search for my last name + Upwork I can see Google results of my profile page and one can see my full name. I have screenshots. Am I not utilizing the profile visibility features on Upwork correctly? 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 4

Hi Sharat,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Sharat V Member Since: May 16, 2020
3 of 4

Hi Aleksandar,

Thank you for your response. I wanted to wait to see if the issue was solved before reaching out again. An agent from Upwork did contact me and stated they have requested to remove my profile URL to Google. They also mentioned that it may take up to 10 days for Google to remove the content. The message also instructed that if my profile was still visible after 10 days that I should reach out again.

 

Today is Day 17 since the issue was marked as solved by Upwork. Even today if I search for "My last name + Upwork" I still get to see my profile as one of the top Google hits. I do want to understand why or how this should happen if I have never set my profile visibility as public on Upwork? Given that I am new freelancer I just wanted to be sure that I had taken appropriate steps to address this. 

 

Thanks

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
4 of 4

Hi Sharat,

 

Sorry to hear the issue persists. I followed up with the team and they'll look into this and follow up with you directly via the ticket. 

~ Valeria
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