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Md. Raju's avatar
Md. Raju A Community Member

Project Catalog

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Md. Raju,

 

Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.

 

Thank you,

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

 

Update: 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

~ Nikola

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999 REPLIES 999
Daniel's avatar
Daniel R Community Member

Hello,

 

My gig has been pending approval for several days now. Why is it taking so long to get approved? I have not recieved any sort of notification as to what is causing the hold up or of any revisions that I need to do. 

 

Thanks,

Dan

Pradeep's avatar
Pradeep H Retired Team Member

Hi Daniel,

 

Thank you for your message. If you are referring to Project Catalog submitted on April 7th 2022, please allow up to five business days for your project to be reviewed. 

 

Thank you

Pradeep

amajou's avatar
amajou r Community Member

hello, I have made a project  since a week now and he still pending approval.

it's normal ? 

Avery's avatar
Avery O Community Manager

Hi Rabi, 

Thanks for your question. When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Note: Please allow up to five business days for your project to be reviewed. To learn more about Project Catalog, click here.


~ Avery
Zakariae's avatar
Zakariae E Community Member

Hello there, I have submitted my project since 04/11 and it is still under review, please let me know if there is anything I can do! Thank you.

Bojan's avatar
Bojan S Community Manager

Hi Zakariae,

 

Please allow up to five business days for your project to be reviewed.

 

Thank you! 

~ Bojan
Upwork
Kashif's avatar
Kashif K Community Member

Hello Upwork !!!
Forgot my sequrity question answer,kindly solve my issue as soon as
possible i will be thankful to you.
Regards
Kashif Khan
 **Edited for Community Guidelines**

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Kashif,

 

If you forgot your security answer, can you please try following the steps found in this help article? Don't hesitate to let us know if you need further assistance.

~ Luiggi
Chiman's avatar
Chiman K Community Member

Hi everyone,

last month I created the Upwork project catalog, after approval by Upwork it shows on the first page and I have got 3 orders on those projects. But complete my last order I have not received any order. But after I see my project catalog it's showing on the 4th page. 

Now, I'm not happy. I don't know what is going on?

I want to know how to rank my Upwork project catalog and, how can i use Upwork project search tags. any examples

 

anyone knows, please help me?

waiting for your replies

 

Thanks

Annus's avatar
Annus A Community Member

Hello Upwork,

 

I'm facing an issue related to my all project catalogs that I was searching to check where it is showing in the search results If you type the whole title of the project catalog in search box definitely it will give you the result but if we talk about searching from users perspective user will not type this phrase suppose user typed the keyword wireframe in the search box and there are 1516 results showing the catalogs which contain wireframe keyword so my project catalog should be display in search results  I have checked all the 1516 results 3 times but unfortunately my project catalog not come into the search results with a single keyword that is the problem I'm facing right now.

 

Best Regards,

Annus Abdullah

Annus
Ibad's avatar
Ibad U Community Member

Hi upwork team, please review my upwork catlog it has been under review about 3 to 4 days please review this problem and approved my project asap.

Avery's avatar
Avery O Community Manager

Hi Ibad, 

Thanks for your question. When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Note: Please allow up to five business days for your project to be reviewed. To learn more about Project Catalog, click here.


~ Avery
MD's avatar
MD N Community Member

Hello dear.

I am newer to upwork, without creating project i already completed an order. still now my project under review. Why the project is not being approved ?

Sophie's avatar
Sophie A Community Member


@d3970458 wrote:

Hello dear.

I am newer to upwork, without creating project i already completed an order.


What do you mean by : without creating a project?

Did you accept an official offer on Upwork?

 

MD's avatar
MD N Community Member

After bid i got an offer. I am trying to create project.

Bojan's avatar
Bojan S Community Manager

Hi MD,

 

Looks like you submitted your projects a few days ago. Please allow up to five business days for your projects to be reviewed.

 

Thank you!

~ Bojan
Upwork
Adeel's avatar
Adeel A Community Member

Hi there,

I want to know how many project catalogues can I make, and how a project catalogue is ranked?

Adeel.

Bojan's avatar
Bojan S Community Manager

Hi Adeel,

 

You can craft up to 20 defined projects. To learn more about Project Catalog, click here.

 

Thank you! 

~ Bojan
Upwork
Jarrett's avatar
Jarrett N Community Member

I have a client that has purchased a my uppermost catalogue offering, but is now insisting that I go beyond the scope of the work that was stipulated.  I have no problem doing the work, but I do not see a way to add additional hours onto the existing contract other than starting a new contract, which neither party would prefer.

What do I do here? 

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Jarrett,

 

I'm afraid there's currently no way for you to switch the deadline on an ongoing Project Catalog contract. If the project goes beyond the deadline, you can still communicate this to the client and continue working with them, but do note that the deadline on projects is enforced and your client may ask for a refund. Feel free to check this help article to learn more. 

~ Luiggi
Jarrett's avatar
Jarrett N Community Member

It is not the deadline that I am concerned with.  The client is attempting to add requirements that are outside the scope of of the contract and therfore not funded.  My question is how do I add on those extras in order to satify the client while do a bunch of work that is not paid for.

Thierry's avatar
Thierry D Community Member

Hi,

 

a project i was working on with a freelancer has been cancelled because  "because you didn't provide requirements within 48 hours". 

I was alredy working with this person for 2 days, provided all information but directly by messages.

 

How can upwork reactivate this project that they closed by error ?   difficult to find any support contact.

 

Thanks.

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Thierry,

 

I'm sorry about any inconvenience this may have caused you. When you purchase a project, you will need to submit the requirements set by the freelancer through the project page, not through Messages, right after making the purchase.  By design, if the requirements aren't submitted within 48 hours, the project gets cancelled and you are automatically refunded. To start over, you can go to Jobs > All Contracts, look for the project in question from the list, and click on "Reorder". Feel free to check this help article to learn more. 

~ Luiggi
Masum's avatar
Masum A Community Member

Thank you

Nigeeta's avatar
Nigeeta W Community Member

Hello everyone!!

I have submitted a project catalog two days ago, but yet I have not received any notification from Upwork.

also, I edited two projects 4 days ago and didn't receive any notification regarding them as well.

Any suggestions?

Best Regards