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Md. Raju's avatar
Md. Raju A Community Member

Project Catalog

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Md. Raju,

 

Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.

 

Thank you,

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

 

Update: 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

~ Nikola

View solution in original post

999 REPLIES 999
Arjay's avatar
Arjay M Retired Team Member

Hi Oliver,

 

We sincerely apologize for the inconvenience this may have caused you. Currently, we have a high volume of Project submissions and the team is doing its best to review them as soon as possible. However, I can see that you've reached out to our support team with the same concern and a support ticket has been created. Rest assured that you will be getting an update with more information once they have this reviewed and please don't hesitate to communicate if you have other concerns. You can access your ticket on this page.

 

~ Arjay
Upwork
Oliver's avatar
Oliver M Community Member

So basically it is going to take more than 6 days?

Oliver's avatar
Oliver M Community Member

The only thing I see here is upwork people telling everyone that it can take up to 5 businesses days we all know that we are here because it has been more than 5 business days to get answers not get told what we know already I been waiting 7 business days now 

Arjay's avatar
Arjay M Retired Team Member

Hi Oliver,

 

We sincerely apologize for the inconvenience. I can confirm that your concern has been forwarded to the appropriate team and please expect an update on this page. Feel free to communicate if you need further assistance.

 

~ Arjay
Upwork
Christianah's avatar
Christianah O Community Member

I submitted two project proposals for fashion tech packs and fashion illstrations on 07/26/2022. It is now 08/04, 2022 and I still don't have a clue whether or not the project has been reviewed. It does not say approved or rejected, just that approval is "pending."

Jyoti's avatar
Jyoti S Community Member

Patience is the biggest virtues on Upwork. 😊

Give it some time, you will definitely get a reply from Upwork. My project was rejected after many days, but I got clear reply and encouragement from Upwork team about  how I should improve it.

Tan's avatar
Tan T Community Member

Hi There,
It's been more than 5 days and my project still status mentioned is Pending approval.
Kindly check that project for me and let me know if there is anything that needs to be done to make it approved. Thanks in Advance!
Regards,
Tam Tan

Andrea's avatar
Andrea G Community Manager

Hi Tan,

 

The Project Catalog review period is up to 5 business days. Please keep in mind that business days do not include weekends or holidays.

 

~Andrea
Sahar's avatar
Sahar N Community Member

Hi, I have been waiting for my proposal to be reviewed for a week now but it isn't being reviewed, is there anything that can be done to solve my problem?

 

Regards.

Andrea's avatar
Andrea G Community Manager

Hi Sahar,

 

Could you please confirm if you're referring to your Catalog Project? If so, please know that the review period is 5 business days.

 

~Andrea
Faheem's avatar
Faheem Z Community Member

Hi my project hasnt been approved yet. I read that it takes 5 days to get approved but its been more than that now. I applied for the approval on 29th of July. Please check

Andrea's avatar
Andrea G Community Manager

Hi Faheem,

 

Please know that the review period for Catalog Projects is 5 business days. Business days do not include weekends or holidays.

 

~Andrea
Maavia's avatar
Maavia I Community Member

I had created a project in the project catalog section on 26th July but it's still on pending approval,  It was written in description that it takes about 5 days in verification process but now it has been about 9 days and it's status is still pending approval so is it normal ot take this much time?

Andrea's avatar
Andrea G Community Manager

Hi Maavia,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Muhammad's avatar
Muhammad H Community Member

Hello, My project catalog was rejected the first time, I re-submitted it after clearing the error on 28 July. But now it's been 8 days, and it's still showing in pending approval. Support needed!

Pradeep's avatar
Pradeep H Retired Team Member

Hi Muhammad,

 

Thank you for your message. Currently, we are having a high volume of Project submissions. Our team is doing its best to review all submissions as soon as possible. Please note that all Project submissions are reviewed in the order in which they are received and our team will update you as soon as possible with your submission.  

 

Thank you,

Pradeep

Quynh's avatar
Quynh N Community Member

I submitted my first project on June 29, 2022. Today is 5 August,  7 days, and it is still in pending approval. Why is it taking a long time? what should I do now?

Pradeep's avatar
Pradeep H Retired Team Member

Hi Quynh,

 

Thank you for your message. Currently, we have a high volume of Project submissions. Our team is doing its best to review all submissions as soon as possible. Please note that all Project submissions are reviewed in the order in which they are received and our team will update you as soon as possible with your submission.  

 

Thank you,

Pradeep

Quynh's avatar
Quynh N Community Member

Thank you, I hope this is the final review because I had to send it 3 times
for preview before.

Love to work with Upwork for more clients.
Ilknur's avatar
Ilknur C Community Member

Hi, it's been 10 days since I submitted 2 project catalogs. They are still under review. Is this normal? Usually how long does it take to get accepted/rejected?

Andrea's avatar
Andrea G Community Manager

Hi Ilknur,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Afolabi's avatar
Afolabi D Community Member

Hello, 
I've created my projects since July 28, but no update has been sent regarding it. 
It's over 7 days now. No update has been given on it. 
Please look into this. 

Andrea's avatar
Andrea G Community Manager

Hi Afolabi,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Afolabi's avatar
Afolabi D Community Member

How long will that take ? 
No one has reached out yet 

Afolabi's avatar
Afolabi D Community Member

Hi, I've not received a response from anyone